Target Audience

Trainers and Managers who need to induct new recruits and seek continuous performance improvement from more experienced executives.

Purpose

This module will enable delegates to develop a structured and professional approach to training / coaching and giving feedback on performance.

Programme Content

• Welcome, introductions, aims and objectives, agenda and ground rules
• The role of a trainer / definitions / attributes
• How people learn - learning styles / retention
• Planning & constructing a training session (1:1 or group) - including use of the training cycle
• Assessing the group dynamics
• Matching training style to learning style
• Use of training 'kit' - flipcharts, PowerPoint, video, role play
• Feedback - a feedback process and moving towards a coaching style
• Facilitation skills and techniques
• Dealing with difficult delegates
• Constructing an induction programme
• Post Course Action Plan
• Post Course Tutor Assessment and Academy Report

Methodology

Lots of experiential exercises. Use of observers and plenty of opportunity to practice feedback and training delivery skills

Outcomes

This module will equip delegates with proven training techniques that will significantly improve their capability and confidence to deliver highly effective training

2006 Venue Dates

The Mill House Hotel, Kingham, Oxfordshire

2006 Dates

1-2 November

2007 Dates

20-21 March | 26-27 June | 23-24 October