Target Audience

Senior Executives, Business Unit Managers, General Managers and Functional Directors

Purpose

This programme covers all areas that face Senior Managers in today's challenging business world. It develops a systematic approach to business needed by all Senior Managers in an ever-changing environment.

Programme Content

• Key issues facing businesses today within a world driven economy
• The role of the Business Manager
• Leadership or Management, there is a difference; do we know what we deliver?
• Individual Values and Styles within Team Roles
• Business Team Culture?
• Team Development: The different stages to delivering a high performance team
• The "Team Fitness Test"
• The "Hats I wear as a Team Member"
• Responsibility or Accountability?
• The "Route to Market"
• Customer Expectations and Partnering. "The rules of engagement"
• Model for Business Leaders for Creating a Company Focused on Customers
• Our "Core Competence to deliver a Customer Focused Culture"
• Internal Cross Functional Working
• The Competitors within our Trade Sector. Do we really know them?
• The Functional Strategic Plan (S.T.E.E.P.V.)
• The Link to the Corporate Business Plan and Business Mission (Q.S.V.I.P)
• Exercise on building Functional Strategy to the Strategic Business Plan
• Review Strategic Exercise
• Adapting the Strategic Plan to the Functional Tactical Plan
• The "Top Down Bottom Up" communication channel for measurement and delivery
• Delivery and Focus on "Key Value Drivers". Do we know what they are in our business?
• Profit Enhancement from Waste Management - the price of non-conformance (P.O.N.C) versus "The Price of Conformance" P.O.C.
• Facilitating Continuous Improvement
• The Business and the Local Community?
• The "What If" culture, sweating the asset linked to Financial Plan
• Vision and the Future through Process Automation and Product Innovation
• The People Plan
• Post-course Action Plan
• Post-course Tutor Assessment and Academy Report

Methodology

This two day workshop incorporates a sequence of Key Theory sessions along with Practical Solution sessions, where delegates learn how to deliver and improve their performance once back at their business.

Outcomes

The programme equips delegates with the knowledge base to look at all functions in their business from a different focus in order to improve business performance and more importantly sustain it.

Venue

The Mill House Hotel, Kingham, Oxfordshire

2006 Dates

8-9 November |

2007 Dates

1-2 March | 25-26 June | 7-8 November